"...consumers are willing to pay a premium for an amazing customer experience, and disgruntled customers are much more inclined to transfer their business...
Category - Opinion
By Hyther Nizam The vast majority of people associate capital with financial wealth. When economists discuss capital, they refer to the assets that enable...
"Rarely in this part of the world would you find a man like Leonard Nnamdi Stanley Ekeh, better known as Leo Stan Ekeh." By Henry C. Ibeakolam For starters...
"With IT departments now playing such a critical role in strategic business development, the evolution of low-code and no-code (L/N) has helped to lighten the...
By Ope Adeoye, Chief Plumber, One Pipe You have a shop in the neighbourhood or market, selling things like milk, noodles, sugar, etc. Now imagine that your...
By Hyther Nizam, President - MEA, Zoho Corp. With digital transformation picking up faster than ever before in the business landscape, most organisations today...
In many ways, 2021 was a landmark year for online privacy. In April 2021, Apple rolled out an update allowing users to opt-out of app tracking, with most...
By Olukunle Martins In the past few years, one of the challenges the country has had to grapple with is the level of bigotry, which has dominated our socio...
By Hyther Nizam No-code and low-code software development platforms are gaining popularity in recent times—especially among SMBs and SMEs—for their dynamic...
By Andrew Bourne The term ‘customer engagement’ is arguably one of the biggest buzzwords in today’s business landscape. It's so widely used that when many...