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COVID-19: MTN subscribers sent 925m SMS in 2 months

Mobile subscribers on the MTN networks sent a total of 925 million free text messages in the last two months, the telco has said. MTN, which announced the free SMS on April 2, 2020, as part of its palliative packages to cushion the effects of the COVID-19 pandemic, said the value of the free SMS so far sent by its customers as of June 19, stood at N3.7 billion.

At N4.00 per unit, MTN has been offering its customers 10 SMS per day for free and 300 per month since April. While the offer to telecom subscribers is expected to end this month, the telco in an update on its palliative measures, said the initiative was implemented “to ensure that while faced with unprecedented challenges and uncertainties during the initial phases of the COVID-19 outbreak, all MTN’s customers would be able to access loved ones, support systems and information.”

“As of June 19th 2020, the network has provided 3.71 billion free SMS to more than 51 million subscribers across every state of the Nigerian Federation; which means 75 per cent of all MTN subscribers have now utilised the service during the pandemic,” the telco stated.

Commenting on the update, MTN CEO, Ferdi Moolman said: “Having entered the third and final month of this, I am hugely encouraged that so many people nation-wide have made use of the service. The three billion-plus text messages sent so far reflects the importance of communication during times like this, especially for the most vulnerable amongst us. I am grateful to our government and regulators, partners and employees for the roles they have played in making the delivery of this service possible, and encourage our subscribers to continue to make use of it until the end of June.”


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