Innovation Technology

Why Whatsapp users are moving to Telegram, Signal, others

A new privacy policy by the popular social media platform, Whatsapp, is triggering an exodus of users to other less popular but equally functional platforms such as Telegram, Signal, among others. The new privacy policy which comes into force from February 8, allows WhatsApp and Facebook to share user information with businesses and third-party service providers that transact on these platforms.

Whatsapp in its new ‘Terms of Service’ which the users are expected to agree to says “…as part of the Facebook companies, Whatsapp receives information from and shares information with the Facebook Companies as described in Whatsapp’s privacy policy including to provide integrations which enable you to connect your Whatsapp experience with other Facebook company products; to ensure security, safety, and integrity across the Facebook company products; and to improve your ads and products experience across the Facebook Company products.”

Since its release about two days ago, the policy has been generating reactions from Whatsapp users in Nigeria and all over the world. But that is coming from those who took their time to read the terms as many users would hurriedly click ‘Agree’ without reading the content of the agreement.

Should you worry?

Though WhatsApp has been collecting data from its users since its inception, the new policy is about integrating the database with Facebook, which could on a future date resort to targeted advertising and political campaigns based on user information. Also, it raises privacy concerns as it plans to monetise the user data.

Besides the device information and location data, the platform also collects information like messaging data, calling, status, groups (including group name, group picture, group description), payments or business feature, profile photo, whether you are online or not among others details.

It now wants users to share the phone number, IP address, mobile service provider, and browsing information with Facebook.

The new terms and conditions also say that if a user uses a data backup service integrated with WhatsApp (like iCloud, Google Drive), he/she will receive information such as your WhatsApp messages, the content of in-app players, your payment and transaction information, shipping details and transaction amount (if using WhatsApp Pay).

For now, the company has said it “still” does not allow third-party banner ads on their services and has no intention to introduce them, but it hinted at introducing the feature in the future. “If we ever do, we will update this privacy policy,” the company stated in the policy.


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